Privacy Policy

Last Updated: August 4th, 2023

Thank you for choosing VToober.com, the premier VTubing app that brings the world of virtual content creation to your fingertips. This Privacy Policy aims to inform you about the data we collect, how we use it, and the choices you have regarding your information when using VToober. Your privacy is of utmost importance to us, and we are committed to safeguarding your personal data.

  1. Information We Collect:

1.1. Account Information: When you sign up for VToober, we may collect your username, email address, password, and profile information (such as avatars and display names).

1.2. Usage Data: We may gather information on how you interact with VToober, including your preferences, videos watched, chat history, and other activities on the website.

1.3. Device Information: We may collect device-specific information, such as your device type, operating system, unique device identifiers, and mobile network information.

1.4. Log Data: To improve app performance and troubleshoot issues, we may collect log data, including IP addresses, browser type, and referring pages.

1.5. Payment Information: If you make purchases or subscribe to premium features, our third-party payment processors may collect and process payment information. However, VToober does not store your payment details.

1.6. We use TrueDepth API technologies in our VToober app on iOS to access the blend shapes for the face that ARKit is providing and stream it to our Services. This allows you to record the facial animation provided in our Services and play it back on a 3D character. For this functionality to work, the Services require access to your device’s camera. This access can be toggled on or off at any time in your device’s settings. The blend shapes data is stored on our servers and is only used for gameplay purposes. The live video feed is never used, and its data is never stored, locally or remotely, by us.

You agree that we may collect, use, and save statistical, technical, and other non-identifying information gathered by your use of the Services, and that we may use this information to improve our Services or to provide customized services or technologies to you.

  1. How We Use Your Information:

2.1. Providing and Improving VToober: We use the collected data to offer, maintain, and enhance VToober’s features, services, and overall performance.

2.2. Personalization: We may use your information to personalize your app experience, recommend content, and tailor advertisements to your interests.

2.3. Communication: We may send you app-related notifications, updates, announcements, and responses to your queries or feedback.

2.4. Legal Compliance: We may use your data to comply with applicable laws, regulations, or legal processes.

2.5. Retention of Face Capture Data: The VToober iOS app retains face capture data in order to play the animations back on 3D characters, utilizing the blend shapes data stored on our servers solely for enhancing the gameplay experience, ensuring no personal identification or sensitive information is associated with the data. We retain recorded Face Capture Data that users provide us on AWS S3 for as long as we consider it necessary. We will delete this information from the servers at an earlier date if you so request. If you terminate your use of the Services, then we will provide you with access to all information stored for you by the Services. After termination, we may, unless legally prohibited, delete all your information, including your Personal Data, from the Services.

  1. Data Sharing and Disclosure:

3.1. Service Providers: We may engage third-party service providers to perform functions on our behalf, such as data analysis, hosting services, and customer support. These providers have access to only the data necessary for their tasks and are obligated to maintain its confidentiality.

3.2. Analytics and Advertising: We may share aggregated and anonymized data with analytics and advertising partners to understand app usage trends, user preferences, and deliver targeted ads.

3.3. Business Transactions: In the event of a merger, acquisition, or asset sale, we may transfer your information to the involved parties. We will notify you via email or app notification before your data becomes subject to a different privacy policy.

3.4. Legal Compliance: We may share your information if required by law, governmental request, or to protect our rights, privacy, safety, or property, as well as that of our users and the public.

3.5 Other companies in our group of companies.

3.6 Other people where we have your consent.

  1. Your Choices and Controls:

4.1. Account Settings: You can access and update your account information, profile settings, and communication preferences within the VToober app.

4.2. Data Access and Deletion: You can request a copy of your data held by VToober or request its deletion, subject to legal obligations.

4.3. Opt-Out: You can opt-out of receiving non-essential communications and marketing messages.

  1. Data Security:

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

  1. Children’s Privacy:

VToober is not intended for children under the age of 18, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete the data.

  1. Changes to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant updates via email or app notifications.

  1. Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us at privacy@vtoober.com.

By using VToober, you agree to the terms outlined in this Privacy Policy. Please review this policy regularly to stay informed about how we protect your privacy and handle your information.